Meet EpicCare’s Ambulatory Team

Meet Hattiesburg Clinic EpicCare’s ambulatory team, a group of dedicated professionals ensuring the smooth operation of the clinic’s electronic medical records (EMR) system, Epic. Their expertise in training, programming, maintenance and analytics keeps Epic running efficiently for all clinical users.

With dedicated employees and the expertise of Jeremy C. Screws, MD, who works part-time with the team, the EpicCare ambulatory department is a powerhouse of knowledge and skill. The EpicCare team members come from diverse backgrounds including nursing, accounting, reception and teaching, and they bring a wealth of experience to their roles. Their work ensures that providers and staff can efficiently access and utilize patient records to deliver quality care.

The team is proud to have earned the Epic Gold Stars 10 designation for five consecutive years, a recognition of their commitment to maintaining excellence in EMR management. This achievement highlights the team’s commitment to leveraging advanced technology to enhance patient care, streamline operations and support its dedicated staff. By continuously optimizing Epic’s EMR capabilities and implementing innovative tools, Hattiesburg Clinic remains focused on improving health care outcomes and delivering exceptional, patient-centered care.

Did you know? Before working in Epic applications like Beaker, MyChart and OpTime, employees must obtain an Epic certification—a rigorous program involving projects, exams and recertification every five years.

To keep the team engaged, manager, Brooke Brewer, has the team participate in a quick game of trivial pursuit prior to each team meeting.

While EpicCare operates primarily Monday through Friday, 8 a.m. to 5 p.m., the team also has an on-call analyst available 24/7 to handle urgent issues. During Epic update weekends, they put in extra hours to upgrade the system to the latest version. The EpicCare Ambulatory team is located in the Support Services Building and can be reached at the Help Desk: (601) 579-3200.

Hattiesburg Clinic is grateful for their dedication to ensure our health care system runs smoothly. Next time you see a member of the team, take a moment to thank them for their behind-the-scenes efforts in keeping patient care at its best.

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About Hattiesburg Clinic:

Hattiesburg Clinic is Mississippi’s largest privately-owned, multispecialty clinic. Founded in 1963, Hattiesburg Clinic has expanded to include over 450 physicians and providers, along with 2,500 employees, serving patients across more than 17 counties in Mississippi. Hattiesburg Clinic is committed to being the health care provider of choice in the communities we serve.