AMA Highlights Hattiesburg Clinic Epic Gold Stars Achievement

Betty Dickerson, Chief Informatics Officer with Hattiesburg Clinic, and Jeremy C. Screws, MD, with Hattiesburg Clinic Pediatric Gastroenterology, recently spoke with the American Medical Association (AMA) to discuss the clinic’s advances in Epic’s Electronic Health Records (EHR).

Due to the organization’s commitment to Epic training, system optimization and innovation, Hattiesburg Clinic has been awarded Epic Gold Stars Level 10 for four years in a row – an achievement held by only four Epic health systems. The award recognizes health care organizations that implement Epic’s latest technology.

Some systems implemented by Hattiesburg Clinic include self-service kiosks for patients and ambient scribe technology for physician note-taking, as well as EHR e-learning and training sessions. This not only helps enhance the patient experience, but it allows doctors to reduce documentation and increase productivity.

Physician productivity is rated based on 95 features that help doctors work more efficiently, and is part of the Gold Stars. According to Dickerson, “For physician productivity, we’re at the 98th percentile. Nursing productivity is at 100% and patient experience is at 99%.”

While the ambient scribe technology is still in the test phase, it has been met with overwhelming positivity thus far. In just one month, physicians reported saving up to 60% of time working outside of clinic hours, thanks to the technology.

“It’s been a big year for us using this technology,” Dr. Screws said. “It’s been a great experience.”

For more information on Hattiesburg Clinic’s Epic Achievement, follow the link to read the full article: https://www.ama-assn.org/practice-management/digital/hattiesburg-clinic-s-ehr-efforts-put-patients-doctors-first

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